Reliable IT Support Services for Airports & Airlines
Our IT Support Services can help you
- Maximise availability of services
- Eliminate root causes & prevent reoccurring incidents
- Minimise service disruption
- Improve control of risk via impact analysis
- Identify service weaknesses
- Quickly restore services
- Stabilise and continually improve services
- Reduce overall costs
Avoid disruption through world-class managed IT support
Designed solely for supporting the aviation industry, Oaktree ensures the reliability of IT services across your organisation. With dedicated onsite support operating exclusively in the aviation sector, Oaktree maximises availability and maintains a high quality of services for your customers.
Our Capabilities in IT Support Services
- Comprehensive onsite and on-call coverage
- 24/7 access the best specialists in airport IT solutions
- Support for every type of airport service
- Alignment of IT activities to real-time business priorities
- Assessment of inefficient IT support services and resources and their impact
- Automation of many processes via Oaktree’s Airport Managed Service Solutions
- Support and maintenance delivery using best practice framework guidance (ITIL)
How it works?
Operating within extremely stringent IT Service Level Agreements (SLAs), whilst applying best practices at some of the world’s busiest airports, our team of engineers meet the support needs of every IT-based service within an airport’s IT infrastructure.
From PCs, iOS, mobile devices and network support all the way through to self-service kiosks, check-in desks, boarding gates and system administration, our experts have the experience to deliver outstanding service availability and network support.
With an enviable international reputation, Oaktree is proud to be delivering IT support services to many of the world’s largest and busiest airports..
With an expert team of IT support engineers located on-site, day and night, 7 days a week, Oaktree’s proactive approach often results in the identification, communication and resolution of service issues before it impacts an airport’s critical services. Oaktree’s engineers are some of the leading experts in the precise requirements of airport and airline IT systems.
Furthermore, as an outsourced IT support service which is designed specifically for the airport and airline industry, Oaktree is able to assist the world’s airports in avoiding the costs and risks associated with maintaining an internal IT support department which consistently overwhelms their internal resources.
Backed up and supported by a fully compliant Service Desk function, Oaktree’s IT Support Services and network support experts are the number one choice for airports and airlines around the world.